DELIVERY & RETURNS

Australia

Australian Standard Delivery (3-6 Days)
Varies by weight and can be broken down as the following:

  • Up to 500g - $8.99
  • 500g - 1kg - $11.99
  • 1kg - 3kg - $14.99
  • 3kg - 5kg - $18.99


Australian Express Delivery (1-3 Days)
Varies by weight and can be broken down as the following:

  • Up to 500g - $11.99
  • 500g - 1kg - $15.99
  • 1kg - 3kg - $18.99
  • 3kg - 5kg - $25.99

**Pre arranged PICK UP from One Glove Australia

42 Dana st 
Cashmere 
Qld 
4500

New Zealand

Express (4-8 Days)
Varies by weight and can be broken down as the following:

  • Up to 500g - $32.99
  • 500g - 1kg - $39.99
  • 1kg - 2kg - $50.99
  • 2kg - 5kg - $70.99


Regular (7-12 Days)
Varies by weight and can be broken down as the following:

  • Up to 500g - $17.99
  • 500g - 1kg - $23.99
  • 1kg - 2kg - $35.99
  • 2kg - 5kg - $55.99

International Shipping

For international orders, please visit our worldwide site at theoneglove.com.

Lifetime Finger-Spine Warranty

Every single customer who purchases a pair of One Glove goalkeeper gloves with removable fingersave spines is entitled to a lifetime guarantee on the spines. In the unlikely event that they fail we will replace them for free!

     

    PERSONALISED/GLOVE ID ORDERS

    An additional 3-5 working days are to be allowed for delivery of gloves with personalised printing.

     

    LIFETIME FINGER-SPINE WARRANTY

    Every single customer who purchases a pair of One Glove goalkeeper gloves with removable fingersave spines is entitled to a lifetime guarantee on the spines. In the unlikely event that they fail we will replace them for free!

     

    REFUND POLICY

    We accept refunds under the following circumstances:

    • – The product is still sealed and in original packaging
    • – The product has not been used or worn
    • – The product has a genuine fault or defect upon arrival
    • – The product is lost in the postal service and proof is provided (e.g. no confirmation of signed delivery etc.)

     

    RETURNS POLICY

    Terms & conditions of returns:

    • – The product must be returned within 30 days of purchase - we cannot accept returns later than this
    • – Products must be returned in original condition & packaging

    Unfortunately, we cannot refund:

    • – Shipping costs
    • – Contact latex gloves with protective palm plastic removed
    • – Gloves with Glove ID (unless the glove has a genuine defect or fault upon arrival)
    • – Products returned after 30 days since purchase
    • – Gloves with wear or deterioration that is deemed fair use - latex is a natural material that can and will experience wear from the very first use, the level of wear will vary per keeper depending on their age, technique, playing surface and much more (please see our glove care page HERE for more information)
    • – Gloves with wear or deterioration caused by not preparing and caring for them in line with the glove care instructions on the packaging

     

    Returns Address

    Please return, with a covering letter outlining your request for exchange or refund, to:

    Returns Dep.

    One Glove Australia Returns
    42 Dana st
    Cashmere
    Qld
    4500